Frequently Asked Questions
Questions: Get quick answers to common questions about our services, pricing, and more. It’s your go-to resource for immediate information.
We offer a comprehensive range of services including Power Only, Dry Van, Reefer, Flatbed, and Tracking Services. Each service is tailored to meet different shipping needs, from temperature-sensitive goods to oversized machinery. Whether you’re a small business or a large corporation, we’ve got the right service for you.
Our delivery times depend on various factors such as distance, type of goods, and service chosen. However, we prioritize speedy and efficient delivery and offer real-time tracking to keep you updated. Our extensive network and experienced drivers ensure a quick delivery.
Yes, we offer 24/7 customer support to handle all your inquiries and concerns. You can reach us anytime via phone, email, or through our website for instant assistance. Our team is always ready to help, ensuring you peace of mind.
Security is a top priority for us. All shipments are handled by experienced professionals and monitored using high-tech tracking tools. We also adhere to industry-standard safety measures. Rest assured, your goods are in safe hands with us.
Absolutely, we provide our logistics services across all provinces in USA. No matter where you’re located, we have the network to deliver your shipment on time. Our extensive reach makes shipping convenient and accessible.
We offer competitive pricing tailored to your specific shipping needs. After understanding your requirements, we provide a comprehensive quote with no hidden charges. We strive for transparency in all our pricing models.
Yes, our advanced real-time tracking services allow you to monitor your shipment from pickup to delivery. You’ll always know where your goods are. This feature adds an extra layer of security and convenience.
We are committed to reducing our carbon footprint through sustainable practices. Our eco-friendly options ensure that your shipping process is as green as possible. Make a positive impact with your shipping choices through Tera Logistics.
You can get a quote by filling out the form on our website or by contacting our customer support. We’ll provide a detailed estimate based on your needs. It’s a simple and hassle-free process, designed to get you the information you need swiftly.
Scheduling a shipment is easy. Simply reach out to our customer support or fill out the form on our website. Once the details are finalized, your shipment will be scheduled. We accommodate last-minute changes to make your experience smooth.